![]() ![]() Remember, do not troubleshoot the device while it is attached to a hub, connect directly to the computer's port. If any are listed right click on the unknown device and uninstall the drivers and unplug and re-plug the device. While still in the Device Manager look under Universal Serial Bus controllers for any unknown devices. Drivers for this product can be downloaded from this location: With no wires to tie you down, the 2.4 GHz wireless with storable nano receiver works wherever you do - at your home. Click on 'Uninstall' then reinstall the drivers again for the device. The Kensington Orbit Wireless Mobile Trackball offers a precise, compact and versatile experience with a centered-ball design. Look for the uninstall option on the menu. If either of these marks appear we will need to uninstall the device entirely and allow it to be re-discovered by the system. Look for exclamation or question marks to the left of it (exclamation or question marks are red or yellow in color). ![]() For example, if you have a Kensington PS/2-style mouse, it appears in the Mouse category. Look for the description of the attached trackball. Start \ Control Panel \ Performance and Maintenance \ System \ Hardware \ Device Manager If using a Windows based system, check the Device Manager for conflicts from the following path: Does the device work on this other computer?ĭetermine whether the trackball is connected properly to the USB port or the PS/2 port of the computer (remember to plug the Kensington trackball directly to the computer's port, do not connect through a hub). If none of the red LEDs are lit, or if the trackball is not recognized by your computer system, there are several actions you can take.ĭoes the device work on a different port? Are the red LEDs lighting up or is the device getting no power whatsoever? If no power, does the device work properly on a different USB port? If not, try the device on a different computer if one is available. My Expert Mouse 7 Trackball is not working.
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